Customer Support Desk

Customer Support contact information is available on the home page, along with several quick references and a complete user manual.
Note: The videos are only an overview of the most common tasks and features of CCPS. For more information, please refer to the User Manual on the home page.

Click here to view a summary of all CCPS Version 5.0 changes (this document provides a brief description and screenshots).

Video 1. How to Get Help

Introduces the various support resources available to CCPS users. Launch video

Video 2. CCPS Introduction and Login

Demonstrates how to locate and login to the CCPS web site. Launch video

Video 3. Overview of Main Working Areas

Information on the activities completed in each of the major CCPS sections. Launch video

Video 4. How to Create Cohorts

Demonstrates how School Coordinators create and edit student cohorts. Launch video

Video 5. How to Offer Clinical Units

Demonstrates how Clinical Coordinators can manage the selection of clinical units that are available for clinical placements and define their availability. Launch video

Video 6. How to Manage Cohort Schedules

Demonstrates how School Coordinators create cohort schedules. Launch video

Video 7. How to Edit Unit Availability

Demonstrates how Clinical Coordinators customize their availabiilty by unit. Launch video

Video 8. How to Propose Schedule Matches

Demonstrates how School Coordinators propose a match between cohort and unit schedules. Launch video

Video 9. How to Review Proposals

Demonstrates how Clinical Coordinators review and accept/decline scheduling proposals. Launch video